The vial verification system

How it works

Each outer box carries a printed code beginning with RVL. Entering that code on the verification page queries REVIVE LAB's production records and returns what the record says: the item, its strength, the batch number, and the production and expiry years.

The point is the direction of the check. Anything printed on a box can be printed by anyone. A code that resolves against records held by the manufacturer is a different kind of evidence, because producing a matching record requires access to the manufacturer's system rather than a printer.

Reading the result

A successful check returns the details held for that code. Those details should match the box in hand — the same compound, the same strength, the same batch. A code that resolves but describes a different product than the one you are holding is a discrepancy worth raising, not a pass.

A code that returns no result is not automatically counterfeit. Codes are entered as letters and numbers only, and a misread character is the most common cause. Where a code repeatedly returns nothing, the box should be treated as unverified.

Shared codes are expected

The same code can appear on more than one box. A code identifies a batch, not an individual vial, so every box filled from one batch carries the same code. Seeing a familiar code is normal and is not evidence of duplication.

What verification does not prove

Verification confirms that a code matches a production record. It does not analyse the contents of the vial in front of you, and it cannot detect a box that has been opened and refilled. It is one control among several, alongside sealed packaging and batch documentation.